Enable DKIM support
Setting up DMARC for my domain after getting a spoofed email from my "support" address that was obviously not legit. While I've added RS to my SPF record, there's no DKIM signature for those emails, therefore they don't comply with DMARC. I've got it set to only monitor, but the idea is to eventually lock that down. Any thoughts on putting this in place?
I changed my DMARC to quarantine yesterday, and today I see that my ticket updates (and probably other messages from Repairshopr) are going into my junk folder. Is there something that Repairshopr needs to do to fix this? My SPF record is correct.
Bryan K commented
I too am having this issue would like to see DKIM supported.
Damon Germano commented
I can say that my own emails from RS back to myself are flagged by Google because they appear as SPAM. They don't end up in SPAM, but I am warned by a giant banner that this message may be SPAM. Our SPF is correct as well. It's concerning to think that some emails sent by RS could end up in SPAM folders of clients. Having some DKIM support would help. I too am all for this being implemented.
Or, allow us to send through our own SMTP server and from our own domain. That would also be acceptable, and in many cases, better. Thank you so much.
Jerry Nerviano commented
To clarify: From my understanding, adding the SPF record should have been sufficient, but the domains don't "align", so are still getting flagged. DKIM would bypass this entirely.