Add automated ticket approval emails for certain customers
RepairShopr doesn't have an 'approved' or 'disapproved' status for Tickets like the 'accepted/declined' status for Estimates. For certain SLA customers we would like all tickets submitted by employees for a certain customer to automatically send an email to the main company contact to be approved or disapproved. The email would hopefully have a simple way for the person receiving the email to respond and automatically update the ticket as approved/disapproved.
This would change our world. PLEASE, PLEASE, PLEASE