General

  1. Hello, When making a "New Ticket Comment" you select your "Update Subject" I think one of the items in here should be "Update"

    Sometimes we just want to email our client an update on their repair, and it doesn't really fall under any of the other categories.

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  2. Integration with Insighly

    I would like to see some Integration with Insighly CRM. I have just started using the free version for the past few weeks and it has helped me stay VERY organized with contact information and relationships even outside of "customers". I would really love if it could integrate into Repairshopr.

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  3. check images

    Upload check image to Paid section in invoice?

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  4. Integrate Propay payment solutions

    Propay has a great pricing option and swipe available with api. It would be nice to see the integration. www.propay.com

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  5. ETA of upcoming changes from RS

    Hey RS Staff!

    Everyone loves all the updates/advancements you make in the system, but we never know what to expect. It would be nice to know what is really "in the works this week" vs "planned". After all, there are currently over 100 requests that I'm sure aren't all being looked at in the near future.

    On UserVoice, I see there are different statuses, including "under review", "planned" and "started". It would be really nice to see what's being worked on under the home screen in RS, but otherwise could you keep the statuses in UV updated more?

    This would…

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  6. Department Inventory Report

    It would be nice to have a Department report. To be able to see how much each month is sold from each department, such as keyboards, hard drives, software. Etc.

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  8. Choose Locations for Service Calls

    We have several contract customers that have 1 pot of hours, but multiple locations. It would be nice to be able to choose a certain location for the service call so that their is no confusion and still able to use the same bucket of hours.

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  9. Add date/time to suggestions and replies

    When looking at the suggestions and the replies it is hard to determine when an idea is really old or not. It would be cool to see when an idea was marked as Planned or In Progress. Also, it would be cool to have a "read by admin" mark to show ideas are heard.

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    This is actually an off-the-shelf product we are using called UserVoice – I think you are referring to this forum/vote system itself?

    We’ll try to add estimates when we make updates like this one I’m typing now :)

  10. Contract Manager Suggestions

    1. Make the columns sortable.
    2. Create a setting to show contracts expiring in the next 30 days.
    3. Create invoice from contract.

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