General

  1. Could the Xero plugin be adapted to connect to FreeAgent which uses REST APIs?

    FreeAgent uses REST APIs for it's plugins would this enable the Xero plugin to be adapted?

    I use FreeAgent because it allows me to use per client invoice numbers and it's connection with Barclays is a direct Read Only feed rather than going through a third party provider who does a screen scrape. I went as far as switching banks for this added layer of security.

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. Integration with ReferralCandy API

    I would like you to consider integrating with ReferralCandy. They have an API, but I am not sure how difficult this might be. More information can be found at their site, but the idea is that when a referred member makes a payment, they will be credited in the ReferralCandy site.

    3 votes
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  3. Ecwid ecommerce integration

    Ecwid is a great ecommerce solution because it is not specific to any singular platform so you can run your ecommerce site ON your existing site (i.e. wordpress, Joomla!, html, facebook etc.).
    Ideal integration would work like this:
    use UPC or SKU as item reference and update pricing automatically
    automatically feed new items onto repairshopr system
    allow repair shopr system to tag with instore stock levels or not held instore

    failing that - any type of integration would be great

    3 votes
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  4. Improving leads and kiosk

    I noticed that RS has added FormStack to the apps. This is HUGE!! and a major step in the right direction as far as how you can dramatically improve the Leads module which, in my opinion, needs major work.
    FormStack is in a league of their own when it comes to form building.
    Their forms and triggers can build lead generating emails that are far more advanced than the RS.

    The problem....
    You made it so that the FormStack field names need to match the available RS Lead field names to be reasonably usable. Therefore basically taking an incredible lead…

    3 votes
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  5. Additional Drop Down List (More Options)

    The best invention is to let zero knowledge technician adapt to new system smoothly. I suggest make all the repeated words listed. So no need to type into the form again and again which make new technician feel horrible experience with this process.

    Example: If your shop repair Samsung, Dell, Sony, Toshiba, etc, let it in the drop down list to be select. If this is 15", 13", 11" size, let the new technician select it. More systematic, we can track, at the same time get organise workshop properly and tidy.

    3 votes
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    declined  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make default Ticket Status options editable

    The default ticket status options are too simple for our workflow; our business is split about 50/50 walk-in and shipped-in, and there are different process steps for each. I added all of our necessary ticket statuses but the default ones remain and that makes for a very cluttered list that greatly increases the chance of the wrong status being selected.

    My proposal is thus:

    Either have the default status options appear in the Ticket Status List settings window where they can be deleted and/or added to - or- remove the default statuses as soon as any custom status are entered.

    3 votes
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  7. Integration with LightSpeed Systems Onsite pos, contact them, they are very open and helpful with integration, Need more feature than RS pos

    Integration with LightSpeed Systems Onsite pos, contact them, they are very open and helpful with integration, Need more feature than RS pos

    3 votes
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  8. Drop Down For Inventory & Quick Add

    The auto-search in fields in nice, but we would like to see a drop down style list especially for staff that may not know all of the inventory items by name. Would also like to see the option at the top of the suggested drop down that says "Add Item", pops a shadow box that has a simplified view of the regular add inventory screen allowing you to quickly add an item and select it without having to jump back to inventory, then back to the estimate, etc.

    3 votes
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  9. POS support for the UK

    Would it be possible to use the POS in Repairshopr with UK merchant setups?

    3 votes
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  10. CUSTOM FIELDS

    IT WOULD BE GREAT IF YOU COULD UPLOAD CUSTOM FIELDS BULK FROM AN EXCEL SHEET.
    MAKES
    MODELS
    COLORS

    3 votes
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  11. Add PayJunction as a Credit Card Processor

    It would be nice to use our current credit card processor PayJunction. They have very competitive rates and offer easy integration with multiple platforms. I think adding this to RepairShopr would make it even better.

    3 votes
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  12. Memo on Estimates

    When giving estimates / quotes to my customers, I sometimes like to add notes to clarify the details. I do not see a way to put these into the quote at the moment, but this would be a great help to me.

    2 votes
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  13. Give your Asset Manager some love....

    A service we are being asked to provide is IT Asset Management, specifically as it relates to asset inventory by individual department.

    Customers want to get an idea of what they have, when it was purchased, total cost of ownership (IE: how many times is the machine in for service), and how many new machines do I need to buy this year? Typically, the office manager/department secretary gets this thankless task, it is usually done on an excel spreadsheet somewhere, and is only updated once a year, usually when the inventory is being done. Rarely is the office manager Tech…

    2 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This is a great idea, but not something we’ll be able to do in the near future — particularly creating a Mac / PC agent. If there are other tools that pull this information and provide and API we’d be open to considering that for down the road.

  14. CRM Integration - Autotask

    Integrate and sync account and contact info from Autotask CRM. Additional "syncing" of tickets, work orders, and other system items would be great for Med/Enterprise clients and help us more effectively use both systems.

    2 votes
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  15. Any chance we can get an integration with recurly.com?

    We currently use recurly.com to manage most of our managed services. The system currently in place with repairshopper is great but the customers are not able to change or update billing information on there own.

    2 votes
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  16. integrate the orders in Xero with the purchase orders in RS and sync them

    Xero is great for keeping on top of invoices due, but occasionally an invoice does not get created or uploaded by staff. If that were to happen while they were booking in the stock it would simplify.

    2 votes
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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Topaz support for the Macintosh

    Any future plans for this?

    2 votes
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    Sorry, for now this is out of our hands – topaz only provides the javascript developer plugins for windows machines.

    If they ever build the tooling we’ll happily add it.

  18. Items entered on the Add/View Charges on the ticket is entered into the inventory.

    When I have an open ticket and put in a part, I think it would be nice that any item entered would show up in the inventory list.

    2 votes
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  19. Add a tax line to inventory items

    I would love to see each inventory item with a field for the sales tax item. I have items for sale which have a sales tax rate, but also would like to be able to assign a tax such as "Tax on Service" to my labor rates. I think I have seen multiple tax rates, but this appears to be on an invoice level, not an item level. The item level is simply taxable or not - it does not allow for the selection of different rates.

    2 votes
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  20. Better invoice manipulation in form and function

    I would find it immensely helpful to have a function to allow us to store multiple different "fine prints" for invoices so as to quickly select different terms and conditions based on the type of invoice. Actually, it would be neat if we could configure a saved set of different invoices and a drop down or other rule select method on invoices in order to manipulate the invoice into a specific predetermined format. I see functions that will do this piecemeal, such as invoice terms for payment due timeframes and such but I think we could take it further.

    2 votes
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