General
3766 results found
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Report for invoices due
Increasingly we are asked to process payments on the invoice due date but have no way of tracking this easily. If we could get a daily report of invoices that are due it would trigger when we can process payments.
1 vote -
Red star a customer that has stiffed us on a repair
I just had a customer do a chargeback for a legitimate repair . It would be great if we could flag them so if they ever come back it will notify us they are on a do not service list .
1 vote -
Searchable Time Entries
From time to time, we need to figure out when, and exactly what the issue was with a particular customer. It would be nice to press a button and harvest all of the notes from time entries from a particular customer. This would put an end to then endless opening of tickets to peruse notes looking for a past solution. This is different than the documentation function of the site. Basically, collect the labor log entries and display them chronologically, and perhaps make that searchable.
1 vote -
Invoicing Must Have
On the invoicing screen please make the "Pending Ticket Charges" selectable!! Right now you can either "Add All" or one at a time. When adding one at a time the page refreshes and its super annoying. I should be able to select the ones I want and add all of those at the same time. This should be easy to implement, and would be a huge improvement. Thanks!
1 vote -
Make relevant asset lists printable
Being able to have a master list of assets relevant to a ticket, especially when doing outtake, would be very helpful. That way, shops can verify that every item they received (charges, cables, drives, etc) make their way back to the customer.
Being able to have this included as part of the outtake form as well as a printable list, would be great.
1 vote -
Time bug in Repairshopr
Repairshopr does have a bug in time settings. I'm in the UK so it's GMT summer time. When I set GMT (+00:00) time shows 1 hour behind real GMT, but when I set GMT (+01:00) time is 1 hour ahead real GMT. Cannot set current UK's summer time.
1 vote -
1 vote
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Look into allowing custom fields for phone numbers
I know there are fields for office, mobile, other, etc.
It would be nice to have a custom field where we can title phone numbers accordingly.1 vote -
1 vote
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can you do a app for sage so we can intgrate the invoices to sage
can you do a app for sage so we can intgrate the invoices to sage like xero
1 vote -
Xero invoices not syncing.
Randomly only some invoices each day do not sync. Any idea why this would occur?
1 vote -
Are there plans to make a tablet app for customers to check-in and log jobs
We have a few ipads in store that we would like customers that have been in before to be able to log in themselves and log the job
1 vote -
search part orders
we order a lot of non standard parts not in our normal inventory. but with current supply issues it would be great to be able to search the Parts orders to find when it was ordered and log tracking numbers possibly
1 vote -
Make the Repair Widget more universal for different types of businesses.
What I mean is I don't service "Devices" which is hard coded into the system, maybe it could be made more generic like "Item" .
Not everyone is fixing electronics... I fix Luggage, Purses, bags and other things... so "Devices" and other words that lean towards electronics and etc..definitely do not fit our needs.
If I want to use this I can't change it, it it just looks like I have bad grammar and English skills. Which ai kind mostly do most all of the sometimes ! So I need help whenever I can get it..
Thanks for considering1 vote -
Allow changing ticket timer creation date through the REST api
The api currently has no way to change the date that shows in the ticket for a timer created through the REST api. If you send a "start time", it does not effect this beyond the start time of the timer nor does it show this date on the timer in the ticket. Sending a value for "created at" when posting the request does not change the value. Please add the ability to set the "created at" property of the timers through the api.
1 vote -
Customer Assigned Inventory
I'd like the ability to assign an inventory item to a specific customer.
Background: Customer purchases and pays for 10 laptops. We order, receive and hold stock until the customer is ready to use them, usually for new starters.
1 vote -
Quick Button To "Clear Reply & Revert Status"
Along with the idea to revert to previous status when a customer replies, can a button be added to acknowledge to reply and revert the status...
My customers are polite and I spend lots of time clearing replies from customers simply saying "Thanks for the Update" A simple button that would "Clear Reply & Revert Status" would be a big time saver.1 vote -
Fluidpay Integration
Any chance fluidpay payment gateway can be integrated into Repairshopr? They have an API ready to go. https://sandbox.fluidpay.com/docs/
1 vote -
A scan to check in and out system
If there was a way to just scan the device barcode the we put on it and the system make a note of check in our check out. Then it would save time to type in system when deice is dropped off or picked up
1 vote -
Estimate Message box needs to save text formatting.
I realize that the template editor has defined template tags and you can use HTML to edit them, but this is extremely cumbersome to someone who doesn't have time to learn HTML in order to make a professional-looking estimate message.
The estimate message tag/feature is something that is very valuable to me in my job, but due to its constraints, such as not holding onto any type of formatting (such as placing a space between paragraphs), it comes off looking very unprofessional to my clients sometimes. All I need is a working text box that holds onto the formatting once…
3 votes
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