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  1. Have a way to reflect a 'cash back' when customer uses debit for a purchase and chooses to get cash back.

    We are trying to figure out a way to reflect the 'missing' cash from the cash total at end of day.
    E.g. Customer purchases on debit for $100 and elects to get $20 cash back. Debit system shows $120, but cash will still be short $20.
    Totals for the day will all add up properly, but cash will be off.
    Any suggestions (other than doing a manual withdrawal adjustment every time)?

    1 vote
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  2. create Microsoft flow integration for the Repairshopr API

    We have been experimenting with automation via Microsoft's Flow system. It allows custom modules and I was happy to find that I could integrate your existing APIs into a custom module.

    While I've been able to do that with a few calls, an official module would be nice, perhaps adding some action calls. We'd love to be able to swing in teams, forms, and other MS tools to the mix by hooking to to the API when tickets get updated and etc..!

    1 vote
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  3. Can we use search field to find a balance/price on a items, invoices, tickets, etc?

    Be nice for finding which invoice I'm supposed to pay with checks from Ice Station Zebra Associates, Inc. and other random sources.

    1 vote
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  4. It would be nice if Autoprintr had a packing slip option.

    It would be nice if Autoprintr had a packing slip option.

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  5. Add item to bundle by scanning its barcode

    The bundling interface does not appear to allow us to add items to a bundle via a barcode scan. It would be great if we could quickly build a custom bundle by scanning in all the items that comprise it. Even better would be the ability to track serialized items that have been put into a bundle.

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  6. Warranty on repair tickets

    Is there a way you can apply a warranty template to a repair ticket?

    1 vote
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  7. Add a quick close feature in leads.

    We have a lot of informational alerts coming into our leads (Via our support email) We want to retain these alerts for historical purposes, however it can become tedious to create a call out of the lead then mark the call as resolved.

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  8. would like to email stock list to trade contacts

    would like to email stock list to trade contacts.of all the items we have for sale

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  9. Sync Customer to Toggl

    When RepairShopr creates a new project in Toggl, it includes the ticket number and customer name in the project name, but leaves the Toggl Client field unpopulated, which means you can't run reports by customer in Toggle. It would be great if the Client field in Toggle was populated with the Customer field from RepairShopr (and a new customer created if necessary), and optionally, if the project name in Toggl included the Subject from the RepairShopr ticket rather than the customer name.

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  10. Making updates/notifications obvious on each ticket in tickets module

    Summary:
    Putting some sort of notification flag on tickets on the tickets module would be nice.

    So, maybe if there's a ticket that has a notification sitting in my repairshopr notifications inbox, then that ticket also has a flag / notification of some sort making it stand out in the tickets module.

    And then to have the option where viewing this ticket and/or acknowledging the notification on the ticket (from my account), would get rid of the notification in my Repairshopr notifications inbox.

    Details:

    For instance, if someone else adds an update or changes a custom field (is this a…

    1 vote
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  11. On worksheets move the finalize button

    You go down the list checking stuff off and then have to go back to the top to finalize it. Makes more sense to have it at the bottom.

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  12. SMS and Email Messages Prefix added message with Contact Information

    When sending an SMS message it shows which phone number the message will be sent to; however once the sms message has been sent and the phone number it’s being sent too should be inldluded within the comment history as well as the email address when sending an email for comment reasons or when sending an estimate or invoice.

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  13. Display Open Tickets on Google Map

    Similar to the current customer map in the reports tab, However only display a pin in the cities with open tickets. This would be very helpful for our company as we dispatch our staff to many states. This would give us a better idea of where we have open work and how to dispatch them according.

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  14. The Product Sales Report needs a filter added to allow us to select an individual product to report on.

    Every accounting system I've used allows me to print the sales/purchase history for an individual product. This is invaluable for resolving stock discrepancies, or just doing sales analysis. Currently the Product Sales Report dumps a list of ALL products, which is far less useful in the above and many other cases.

    There is this similar idea for adding a sales history within the Product details page: https://feedback.repairshopr.com/forums/165658-general/suggestions/17166851-item-sales-history

    1 vote
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  15. Allow milestones for tickets.

    This would likely be best as an enhancement to the appointment section of a ticket. This would allow one to set milestones for tickets that are used to track projects. Using multiple tickets is viable, but the ability to change an appointment type to that of a milestone would be awesome. (Or some other method of adding milestones to a single ticket)

    1 vote
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  16. How complex the manual methods to Exchange recovery compared to EdbMails?

    Firstly I would like to explain to you how you can perform Exchange server recovery with Exchange management shell

    Step 1: Use Get-MailboxStatistics to see the list of all mailboxes in a database. It can also be used to find out the size of the mailbox, a number of messages contained within it as well as the last time it was accessed.
    For Example

    Get-MailboxStatistics –Database<DatabaseIdParameter>

    Step 2: Use the New-MailboxExportRequest cmdlet to export EDB file to PST archive.

    New-MailboxExportRequest [-Mailbox] <MailboxOrMailUserIdParameter> -FilePath <LongPath>
    For Example:

    New-MailboxExportRequest-Mailbox Admin01 –FilePath’’\SERVER03\PSTArchives\Admin01.pst”

    Step 3: To know the status of currently running export requests…

    1 vote
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  17. Remove facebook like and share button from my Repairshopr page

    On the front page of my Repairshopr account.
    https://mybiz.repairshopr.com/
    There are Facebook like and share buttons. While I like RepairShopr on facebook, I don't need these buttons (and tracking) on my business page that I'm paying for. Would it be possible to remove this?

    1 vote
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  18. Correct bulk payments not giving you all invoices/receipts

    When pushing through bulk payments on the client portal they will only see the first receipt/invoice and they will not have the option to download all the invoices/receipt that payment was applied to.

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  19. Please sort items

    Hello, I made this recommendation a few years ago. Can you please sort the lists better? This is on my customer support request form. It would be much easier for the customers if the issue list was alphabetized!! I'd add a screenshot, but I can't here. I'll assume you know what I'm talking about. It's where the client selects a drop-down to select an issue category.

    1 vote
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  20. Customize Invoice Template like we want it to be

    Give us the option totally customize the invoice and / or estimate templates like we want. For example, we cannot even choose to use quantity first in the row.

    We want a template that we can customize like we want.

    1 vote
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