Could you just use the ticket custom field types in conjunction with saved ticket searches to get this?
I understand those aren’t really queues – but they kind of are. You can have multiple users in that list, assign between them, etc etc
Comment with details if you think it’s very different, so we know what is missing. (details)
39 votesZach commented
Rabble rabble rabble rabble!
3 votesZach shared this idea ·
16 votesZach commented
I agree, scheduled reports are kind of useless if you can't control the date ranges. This would be a much appreciated feature so we can automatically email sales tax reports to our accountants.
I would eventually like to use this for automatically sending time clock hours to HR as well.