An error occurred while saving the commentRussel commented
This is so annoying!
I typed up big notes in the Public notes text box last night as I was doing work for the customer on their website issues of what I had done and then I got pulled somewhere else.
This morning the customers ticket window page is gone back to the tickets overview list with all the tickets we have open and I went back into the ticket and I've lost everything I had typed.
Not only do I have to retype it which costs time, I also have to remember what I did and no doubt I will miss somethings.