The Hard Drive

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  1. 4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    The Hard Drive commented  · 

    I would also like this feature.

    If automation could be trigger "if comment" "contains" "fill in the blank" then by using canned responses we could cause automation to add public\private comments, sms, email, urgency changes, status changes, etc etc etc.

    The Hard Drive supported this idea  · 
  2. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 7 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    The Hard Drive commented  · 

    This would be a great feature. Some of my automation it doesn't matter if they are delayed an hour, but certain things such as my ready for pickup automation would be nice if they could be set to instant or even 5-10mins.

    The Hard Drive supported this idea  · 
  4. 4 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    The Hard Drive supported this idea  · 
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    The Hard Drive commented  · 

    +1 vote!

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    The Hard Drive commented  · 

    I would love for any type of integration to automatically call customers to notify their ticket is ready for pickup!

  5. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    The Hard Drive commented  · 

    I agree this should be implemented.

  9. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    The Hard Drive commented  · 

    I would also like this feature.

  11. 138 votes
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    44 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Would everyone please add a comment to this and give a sentence or two about how they would like the integration to work?

    - Eg, is it with a cloud shipping service?

    - Do you download a file which some desktop app is able to open to make a label?

    - Please let us know in the comments how this could work in your situation so we can get an idea what is involved

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    The Hard Drive commented  · 

    This would be nice

    I use UPS and USPS a lot.

    Would be nice if could API to the shipper to generate packing slips and labels and auto attach tracking #s, and customer shipping cost as well as my discounted price costs to estimates/invoices.

  12. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    The Hard Drive commented  · 

    Still would like this option.

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