Clifford

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  1. 159 votes
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    63 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Clifford supported this idea  · 
    Clifford commented  · 

    Anyone annoyed with the sub-contacts issue listed here should check out this suggestion. Currently, when a client emails support and CC's another contact on that submission, the CC is just dropped and there's no reference to it. Also, if you ADD a CC to a ticket, there's no indication that there's a CC on the ticket for anyone unfamiliar with it or is busy and just forgot. The only way to find out is to start digging deep into the edit ticket.

    Vote here.
    http://feedback.repairshopr.com/forums/165658-general/suggestions/8787667-unconfusing-the-emails-and-cc-emails

    P.S. Still waiting on this one.

    Clifford commented  · 

    Troy,

    Any status on this? We're just onboarding with RepairShopr and we're not sure if we should wait a couple of weeks to import our contacts and setup the new way, or just setup in the existing format and deal with the transition later.

    Do you have a approximate release date? or Beta we can join?

  2. 4 votes
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    started  ·  6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Clifford shared this idea  · 

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