Brian

My feedback

  1. 11 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Brian commented  · 

    Speccy is a good example, but I wanted to add other things about assets could also be just as important. If it can't be directly integrated with some sort of spec overview program like speccy, than maybe adding a feature to attach files to an asset would suffice for the time being. It may be benificial to upload the Speccy HTML, but also photos of the equipment, photos of locations or important attached equipment, lenghthy notes on the equipment, copy of warranty or PO...

  2. 159 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    63 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Brian supported this idea  · 
    Brian commented  · 

    I very much agree with this; this would also separate the features specific to a business. On the other side, when creating a ticket based on the user, it should give you two options on the search: The user alone and the user linked to the company. This would allow for billing the individual user, vs the company, and reduce duplicate entries for when a user is coming to you regarding something personal vs. submitting a ticket for their company.

    This opens the door for some other fixes I've seen requested, so I'd say it's very worth investing the time to add this.

  3. 197 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    29 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Brian supported this idea  · 

Feedback and Knowledge Base