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  1. 14 votes
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    under review  ·  3 comments  ·  General  ·  Admin →
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    dan supported this idea  · 
  2. 143 votes
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    under review  ·  25 comments  ·  General  ·  Admin →
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    dan supported this idea  · 
  3. 36 votes
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    under review  ·  8 comments  ·  General  ·  Admin →
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    dan supported this idea  · 
  4. 68 votes
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    21 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    This is totally a no-brainer, except, there are tons of implications. If we allow some HTML, what is the subset? Most of the formatting stuff? colors?

    Once colors and sizing is allowed, does that carry through to the mobile view, to the template system?

    It would take 5 minutes to put a wysiwyg on the ticket comment – but much much more consideration to do it really well in all the places ticket comments show up.

    Keep voting and commenting..

    dan supported this idea  · 
  5. 85 votes
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    under review  ·  9 comments  ·  General  ·  Admin →
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    dan supported this idea  · 
  6. 27 votes
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    3 comments  ·  General  ·  Admin →
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    dan supported this idea  · 
  7. 44 votes
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    4 comments  ·  General  ·  Admin →
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    dan supported this idea  · 
  8. 118 votes
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    11 comments  ·  General  ·  Admin →
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    dan supported this idea  · 
  9. 8 votes
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    4 comments  ·  General  ·  Admin →
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    dan supported this idea  · 
  10. 10 votes
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    4 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    Just to clarify for everyone – you can search for phones by typing the whole number in without hyphens/parens/spaces – like 2065551212 – this request is just about making “last 4” work.

    dan supported this idea  · 
  11. 135 votes
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    under review  ·  16 comments  ·  General  ·  Admin →
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    dan supported this idea  · 
  12. 228 votes
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    31 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    For IT Pros/MSPs you can now set override prices per customer via a contract. The rest of this might take a bit longer

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  13. 4 votes
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    1 comment  ·  General  ·  Admin →
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    dan shared this idea  · 
  14. 1 vote
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    0 comments  ·  General  ·  Admin →
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    dan shared this idea  · 

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