You can do this manually by adding a payment method called store credit, and refunding there like cash. Then manually increasing the customer credit on their edit page.
We will be supporting this in refunds in the near future too!
Any update? I think this is really a feature EVERYONE would use.
Our reception staff isn't as computer savy as our techs :)
This is how we are currently doing it as well, but it's difficult to train new people on these little work arounds we have to do. It would be nice if it were just automatic.
and I failed to mention....
Between the customer deposit function and the prepaid hours function, I am sure the knowledge to do this is there, it's just whether there is enough demand from all of us for the resources to be put on it.
This would be so helpful for us, as we do not EVER give actual refunds, only instore credit. It seems as if most everything is in place to do this too. It could work very similar to the purchasing of prepaid hours. It could also be a potential solution to gift card/certificate tracking!!Will Studer supported this idea ·
Our plan with this is to build a few options to choose from, with minor things able to be enabled/disabled. These aren’t built in a technology that allows us to make an editor though.
It’s planned, but no estimated time we’ll actually work on it.
Any updates on this?