I talked to tawk.to, it sounds like there isn’t a way to do this right now – but they are building a ticket system now. They told me when the ticket system is out, we should be able to integrate to that. So you would make a ticket in tawk.to, and that could create a ticket in RS – it’s a bit fuzzy until they ship it.
You can follow that progress here:Chris M commented
I would like to suggest integration with Live Help Messenger by Star Develop. WHMCS offers integration for a small additional fee. I would be willing to pay the additional small fee and their product is a complete feature rich application. Interested in your opinion on this.Chris M supported this idea ·