Michael Shea

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My feedback

  1. Customer replies shown on front welcome screen

    2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Michael Shea shared this idea  · 

  2. send appointment or field job reminders

    49 votes
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    under review  ·  10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Michael Shea commented  · 

    Yes please. This is great for what we call scheduled servicing, where we schedule clients in 6 month intervals. It would be great to remind the client via email say a week before the appointed service, to get them to remind them of the scheduled service

  3. Own sms provider

    43 votes
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    8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Michael Shea shared this idea  · 

  4. Ability to send adhoc sms to customers

    38 votes
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    under review  ·  12 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Michael Shea supported this idea  · 
    Michael Shea commented  · 

    I agree. We use SMS all the time to communicate with clients. The ability to create an SMS manually, or have canned SMS messages I feel is a must.

  5. Appointment Booking via App

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Michael Shea shared this idea  · 

  6. Allow duplicate email address between customers

    133 votes
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    planned  ·  29 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Michael Shea supported this idea  · 

  7. Parts order for invoices without having to create a ticket.

    42 votes
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    under review  ·  19 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Michael Shea supported this idea  · 

Feedback and Knowledge Base

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