Nikolas Alekzandr Mataka

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  1. 12 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Nikolas Alekzandr Mataka shared this idea  · 
  2. 7 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Nikolas Alekzandr Mataka shared this idea  · 
  3. 6 votes
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    under review  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Nikolas Alekzandr Mataka shared this idea  · 
  4. 230 votes
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    under review  ·  65 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Nikolas Alekzandr Mataka supported this idea  · 
    Nikolas Alekzandr Mataka commented  · 

    I would love this as the software we use, MSPAnywhere (formerly BeAnywhere Support Express) is built off of the SolarWinds platform. I know that MSPAnywhere has open API docs that I can forward over, not sure if this would be the same as NAble though.

  5. 46 votes
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    22 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    I talked to tawk.to, it sounds like there isn’t a way to do this right now – but they are building a ticket system now. They told me when the ticket system is out, we should be able to integrate to that. So you would make a ticket in tawk.to, and that could create a ticket in RS – it’s a bit fuzzy until they ship it.

    You can follow that progress here:

    http://tawk.uservoice.com/forums/228427-feedback/suggestions/7027218-support-ticket-system-by-tawk-would-be-awesome

  6. 42 votes
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    under review  ·  26 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Nikolas Alekzandr Mataka commented  · 

    The biggest thing is coupon tracking and code generation. We want to make sure a coupon is only used once and is not shared or posted online, unless it comes directly from us to the customer.

    We would probably use these via email promotions, although being able to print them out to hand out to customers would be great as well.

    I think design should be customizable, with store information, logo, and promotion details. Coupon types would range from a monetary $$$ off to percentage based discounts. Or free XXXXX item/service with purchase of XXXX item/service

  7. 128 votes
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    60 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    This thread seems to be talking about different things – so I need to get clarification if possible.

    When you comment on this thread please state if you want “gift certificate support”, meaning a template to print them or something, and maybe a way to track the balance – OR -

    “gift card support via Vantiv” where you have to buy magstripe cards with your design, have a Vantiv account, and deal with loading / checking balances / and the regulation that goes along with being required to allow people to cash out/etc.

    We can refer to these as “basic gift certificates” or “magstripe gift cards” in the comments.

    Feel free to say you want both! :)

    The Vantiv “gift card support” is a fairly large project that we would need to see a lot of votes to get going.

    A basic gift certificate tracking system might be simpler and…

  8. 176 votes
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    48 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Nikolas Alekzandr Mataka supported this idea  · 
  9. 14 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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