Dean Ingraham

My feedback

  1. 6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    planned  ·  7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Dean Ingraham commented  · 

    So, no updates on this . . .

    Dean Ingraham commented  · 

    Any updates on this?

    Dean Ingraham shared this idea  · 
  2. 2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    I like it – thanks.

    We had planned on allowing a mailer to go “multiple times” – but hadn’t thought of specifically numbering them, I think a rules engine that allowed that would give some pretty cool control over the whole thing.

    Dean Ingraham shared this idea  · 
  3. 2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Dean Ingraham shared this idea  · 
  4. 6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    planned  ·  5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Dean Ingraham shared this idea  · 
  5. 46 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    22 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    I talked to tawk.to, it sounds like there isn’t a way to do this right now – but they are building a ticket system now. They told me when the ticket system is out, we should be able to integrate to that. So you would make a ticket in tawk.to, and that could create a ticket in RS – it’s a bit fuzzy until they ship it.

    You can follow that progress here:

    http://tawk.uservoice.com/forums/228427-feedback/suggestions/7027218-support-ticket-system-by-tawk-would-be-awesome

    Dean Ingraham commented  · 

    Just a note. We use Windows, OSX and several different flavors or Linux.

    Dean Ingraham commented  · 

    Ryan, one of our shops is very large and is split up into many different sections for specific repairs . . . it is big enough where we have considered buying radios for everyone. Anyways, I would personally see it beneficial for both one to multiple shops.

    Dean Ingraham commented  · 

    I like this idea and would like to take it a step further by suggesting that this feature work across all shops. So in other words, it would be great to be able to chat with another tech from one of our other shops.

Feedback and Knowledge Base