Dan Illausky

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  1. 105 votes
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      36 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

      We got this built and just ran into a ton of hurdles with Vantiv. Right now we have basically been working with them for a month to try to get a single beta tester setup for production.

      Could be a few more weeks.

      Dan Illausky commented  · 

      The lack of updates here is troubling. Honesty is better than silence.

      Dan Illausky commented  · 

      I'd also like an update on this. We've had a few more customers request this recently and I'd love to save on cc fees by switching to ACH.

      Dan Illausky supported this idea  · 
      Dan Illausky commented  · 

      This would be very good to have. I was rather disappointed to find out ACH wasn't an option considering the preferred payment processor supports it.

    • 17 votes
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        under review  ·  8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        Dan Illausky commented  · 

        Would like to see some action on this as well. I've got 2 customers who report they are not getting their paper invoices, but we have no way to confirm.

      • 44 votes
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          6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          Dan Illausky supported this idea  · 
        • 1 vote
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            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            Dan Illausky shared this idea  · 
          • 1 vote
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              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              Dan Illausky shared this idea  · 
            • 4 votes
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                1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                Dan Illausky shared this idea  · 
              • 2 votes
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                  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  Dan Illausky shared this idea  · 
                • 1 vote
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                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    Dan Illausky shared this idea  · 
                  • 8 votes
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                      6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      Dan Illausky supported this idea  · 
                    • 6 votes
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                        under review  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        Dan Illausky commented  · 

                        We'd love to see this as well. Have the ability to set rounding of time to the nearest x increment (1/4 hour, 1/2 hour, 1 hour)

                        Dan Illausky supported this idea  · 
                      • 3 votes
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                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          Dan Illausky shared this idea  · 
                        • 2 votes
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                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            Dan Illausky supported this idea  · 
                            Dan Illausky shared this idea  · 
                          • 163 votes
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                              35 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                              Thanks for the votes everyone, we have been watching this thread for a while and are only holding off because this seems like it will have to be a really deep/technical integration to provide the right level of value. It will probably take a ton of development time away from big things like QuickBooks/Xero integrations. We just need to wait for the right time.

                              Dan Illausky supported this idea  · 
                            • 51 votes
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                                16 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                Dan Illausky supported this idea  · 
                              • 56 votes
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                                  18 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                                  This is totally a no-brainer, except, there are tons of implications. If we allow some HTML, what is the subset? Most of the formatting stuff? colors?

                                  Once colors and sizing is allowed, does that carry through to the mobile view, to the template system?

                                  It would take 5 minutes to put a wysiwyg on the ticket comment – but much much more consideration to do it really well in all the places ticket comments show up.

                                  Keep voting and commenting..

                                  Dan Illausky supported this idea  · 

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