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kecia@mactraders.net

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  1. 3 votes
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    0 comments  ·  General  ·  Admin →
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    kecia@mactraders.net supported this idea  · 
  2. 30 votes
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    6 comments  ·  General  ·  Admin →
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    kecia@mactraders.net supported this idea  · 
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    kecia@mactraders.net commented  · 

    We've completely given up on Leads for now. Until this becomes a reality. Bump.

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    kecia@mactraders.net commented  · 

    This is a logical flow. Lead - Estimate - Ticket - Invoice. It would make the Lead module much more appealing to us.

  3. 22 votes
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    1 comment  ·  General  ·  Admin →
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    kecia@mactraders.net supported this idea  · 
  4. 27 votes
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    under review  ·  18 comments  ·  General  ·  Admin →
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    kecia@mactraders.net supported this idea  · 
  5. 12 votes
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    under review  ·  4 comments  ·  General  ·  Admin →
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    kecia@mactraders.net commented  · 

    Bumping this as it is still something that would be very helpful. We have updated our terms and conditions on the intake ticket and the ticket receipt to show our basic diagnostic costs, so customers have something in writing. But it would be so much nicer for the customer to be able to see the charges from the add/view services tab on the printed ticket or intake form.

    kecia@mactraders.net supported this idea  · 
  6. 3 votes
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    7 comments  ·  General  ·  Admin →
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    kecia@mactraders.net commented  · 

    The issue with workflow is that Repair Shopr is marketed as being compatible with Apple Products. Apple doesn't make touch screen computers and topaz pads don't work Macintosh computers. Which means our only options (while staying in the Apple line of products) are 1. to do all check's and ticket creations on an iPad. 2. start the checkin/ticket process on the computer and then switch over to the iPad to capture the intake signature. Both of these have inherent issues, and slow down the check in process in different ways. It is frustrating that repair Shopr doesn't have a solution to capture for Mac/Apple only users outside of an iPad/iPhone.

  7. 9 votes
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    3 comments  ·  General  ·  Admin →
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    kecia@mactraders.net supported this idea  · 
  8. 7 votes
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    0 comments  ·  General  ·  Admin →
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  9. 45 votes
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    9 comments  ·  General  ·  Admin →
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    kecia@mactraders.net supported this idea  · 
  10. 11 votes
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    0 comments  ·  General  ·  Admin →
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    kecia@mactraders.net supported this idea  · 

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