David Lucas

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  1. 58 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    David Lucas supported this idea  · 
  2. 67 votes
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    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    David Lucas commented  · 

    Like the idea of this, nothing worse than having to read and type in the imei correctly.

    David Lucas supported this idea  · 
  3. 56 votes
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    10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    David Lucas supported this idea  · 
  4. 40 votes
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    9 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Currently our SMS provider doesn’t allow marketing, many of the good ones don’t.

    We are open to suggestions for a top-tier SMS provider that will allow it..

    David Lucas supported this idea  · 
    David Lucas commented  · 

    Not after bulk texting but would like the option to send a text sent to the customer after repair asking to leave a review automatically

  5. 4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    David Lucas shared this idea  · 
  6. 3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    David Lucas commented  · 

    I would also like to have this feature as I currently have it on my existing system and I use it in such cases where I need to review my CCTV. It helps in going to the exact time and date.

    David Lucas supported this idea  · 
  7. 84 votes
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    under review  ·  15 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    David Lucas supported this idea  · 
    David Lucas commented  · 

    Currently I don't use the label printing function as again the ones you have a choice of are to large.
    When booking in phones for repair the labels are enormous.
    Can we please have the options for small labels.

  8. 17 votes
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    under review  ·  8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    David Lucas commented  · 

    Also a Delivered receipt/ read receipt for text messages. At least then when people ring up saying they never got a text we can look back.
    Currently we can do this with our current texting system.

  9. 150 votes
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    39 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Our plan with this is to build a few options to choose from, with minor things able to be enabled/disabled. These aren’t built in a technology that allows us to make an editor though.

    It’s planned, but no estimated time we’ll actually work on it.

    David Lucas supported this idea  · 
  10. 22 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    David Lucas supported this idea  · 
  11. 15 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    David Lucas commented  · 

    be nice if it sent a reminder with an option for the customer to renew by Paypal. Also if we do not get a response to the email for it to send another a week later and if still no response to alert us that they have not renewed.

    David Lucas supported this idea  · 

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