Our plan with this is to build a few options to choose from, with minor things able to be enabled/disabled. These aren’t built in a technology that allows us to make an editor though.
It’s planned, but no estimated time we’ll actually work on it.
Am hanging for this , even just putting the date of ticket creation on the label will help. logo customising and possibly asset serial to add on aswell. customising these ticket labels will do a world of good for most businesses using RS im certain
This is something we plan to update. In the meantime, if you leave those sections blank in the device widget setup, it will skip those steps (though not hide them from the progress bar currently).
Can we make these categories custom to whatever repairs are being done?
For eg we repair Projectors and CD Players etc so 'Network/Color' are not typical descriptions.
Been waiting for this update for ages to Relaunch the widget onto our website :)
Scanning Assets in via Barcode would be a massive plus for this
We have a similar problem with some of our major customers handling repairs on behalf of a number of businesses and want to be able to denote what equipment belongs to whom. Even having a report that downloads custom field info for a customer so they can then associate the information with a ticket or invoice.
Really hope to see some more development in this area