Lukas Brock

My feedback

  1. 150 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    38 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Our plan with this is to build a few options to choose from, with minor things able to be enabled/disabled. These aren’t built in a technology that allows us to make an editor though.

    It’s planned, but no estimated time we’ll actually work on it.

    Lukas Brock commented  · 

    Am hanging for this , even just putting the date of ticket creation on the label will help. logo customising and possibly asset serial to add on aswell. customising these ticket labels will do a world of good for most businesses using RS im certain

  2. 39 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    16 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Lukas Brock supported this idea  · 
    Lukas Brock commented  · 

    Can we make these categories custom to whatever repairs are being done?
    For eg we repair Projectors and CD Players etc so 'Network/Color' are not typical descriptions.

    Been waiting for this update for ages to Relaunch the widget onto our website :)

  3. 51 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    planned  ·  6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Lukas Brock commented  · 

    Scanning Assets in via Barcode would be a massive plus for this

  4. 5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Lukas Brock supported this idea  · 
  5. 12 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Lukas Brock commented  · 

    We have a similar problem with some of our major customers handling repairs on behalf of a number of businesses and want to be able to denote what equipment belongs to whom. Even having a report that downloads custom field info for a customer so they can then associate the information with a ticket or invoice.
    Really hope to see some more development in this area

    Lukas Brock supported this idea  · 

Feedback and Knowledge Base