Dan Joyce

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  1. 45 votes
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    under review  ·  27 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Dan Joyce supported this idea  · 
    Dan Joyce commented  · 

    I'd like to be able to print coupons at the bottom of my receipt. I'd like to be able to print as many as I'd like as well.
    My community is getting some of the small businesses together to promote each other with receipt coupons.

  2. 17 votes
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    under review  ·  8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Dan Joyce commented  · 

    Have had over 50% of my invoices not received by customers lately and have to constantly save as PDFs and send manually. That's not necessarily a problem, but we don't know which ones actually sent, and calling every customer to see if they received the invoice is a pain. Hope this can be implemented. I've contacted support about them not arriving already, so hopefully that side is resolved as well.

    Dan Joyce supported this idea  · 
  3. 4 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Dan Joyce commented  · 

    A little more info: doesn't look like it covers many of the needs here. I've been using LastPass and know others who use other similar tools.

    Dan Joyce commented  · 

    Looks like part of this is handled with Password Vault. http://feedback.repairshopr.com/knowledgebase/articles/1199356-password-vault

  4. 10 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Dan Joyce commented  · 

    Was this solved with their Password Vault?

    Dan Joyce commented  · 

    I thought there was another suggestion about this, but don't see one. This is a real pain point for me.

    Dan Joyce supported this idea  · 
  5. 8 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Dan Joyce shared this idea  · 
  6. 16 votes
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    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Dan Joyce commented  · 

    Any update to this? Says it was planned almost 2 years ago.

    Dan Joyce commented  · 

    I'm in exactly the same situation.

  7. 15 votes
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    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Dan Joyce supported this idea  · 
    Dan Joyce commented  · 

    Integrating all part orders and charges so they work together would be great. It's a pain to turn an estimate into an invoice/ticket and then have to remove the charges to re-create them as a part order so they're easy to track. Being able to make an item a part order from an Estimate or Ticket charge would be great.

  8. 5 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Dan Joyce supported this idea  · 
  9. 6 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Dan Joyce commented  · 

    Hoping for sales CRM features where I could put in leads for businesses I need to or have contacted, then work them through a sales funnel. I think that's what this suggestion is about. For instance, I pounded the pavement for a day and have about 30 new leads, I'd like to enter a bunch of info for some of them including:

    - Status such as: Not In Business, Not Interested - Have Existing Tech, Not Intrested - Follow Up 3 months, Follow Up With Owner, Follow Up in 1 Week, etc
    - Notes about the contact. This may be who talked with them, names of employees, etc.
    - Size of opportunity

    There are plenty more items, and this may be better done with a separate but related system. Having tickets for each of these would be alright, but will really clutter up the all tickets view (that may be another suggestion soon)

    Dan Joyce supported this idea  · 
  10. 5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Dan Joyce shared this idea  · 
  11. 21 votes
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    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Dan Joyce supported this idea  · 
  12. 110 votes
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    10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Dan Joyce supported this idea  · 
  13. 12 votes
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    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Dan Joyce commented  · 

    Surprised this hasn't come up more. I have a client who moved his business about 10 states away. I do not want to lose the tickets, etc. that go with the customer, but certainly don't want to be emailing him marketing blasts, etc.

    Dan Joyce supported this idea  · 
  14. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 43 votes
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    under review  ·  19 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Dan Joyce commented  · 

    Agree completely and would add this as well: Would be great to have the ability to add items from inventory to a parts order. For instance, I'll order ink and toner for many customers and maintain it in inventory so I don't have to re-enter the info each time. However, I don't see a way to enter an inventory item as a parts order.

    Dan Joyce supported this idea  · 
  16. 21 votes
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    under review  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Dan Joyce commented  · 

    I agree, and am starting a related suggestion to be able to add inventory items as parts orders.

    Dan Joyce supported this idea  · 

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