Douglas Bradshaw

My feedback

  1. 24 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. 30 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    9 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw supported this idea  · 
    Douglas Bradshaw commented  · 

    Yes. Please this is essential. I have customers pay bills ahead of time sometimes and it makes it hard to manage.

  3. 2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw supported this idea  · 
  4. 5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw commented  · 

    This would be great! would be nice if you can set a reminder on a ticket that is triggered by time or status change. That way the reminder can pop up when someone completes or after a set time.

  5. 0 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw shared this idea  · 
  6. 2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw shared this idea  · 
  7. 3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw commented  · 

    This can be a problem for us as well. I would not only like buttons rather than drop down, but also I don't want a default one, but require for one to be selected before posting.

  8. 5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw commented  · 

    Switched from Naverisk to Ncentral. Way better. Looking forward to Ncentral integration. Taking my vote back.

    Douglas Bradshaw commented  · 

    I am switching to Naverisk from Max and this feature was the only thing I will miss about Max

  9. 4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw shared this idea  · 
  10. 3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw supported this idea  · 
    Douglas Bradshaw commented  · 

    would be nice if the subject line would at least give us a hint.

  11. 16 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw supported this idea  · 
    Douglas Bradshaw shared this idea  · 
  12. 77 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    started  ·  14 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw commented  · 

    I too am out of votes, but I would really like this feature. I had to change my settings for the reply address back because customers were not getting my messages.

  13. 16 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Could you just use the ticket custom field types in conjunction with saved ticket searches to get this?

    I understand those aren’t really queues – but they kind of are. You can have multiple users in that list, assign between them, etc etc

    Comment with details if you think it’s very different, so we know what is missing. (details)

    Douglas Bradshaw commented  · 

    This needs to be handled using the issue type field, however that is not filterable.

  14. 15 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw supported this idea  · 
2 Next →

Feedback and Knowledge Base