Douglas Bradshaw
My feedback
31 results found
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2 votesDouglas Bradshaw
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5 votes
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0 votesDouglas Bradshaw
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2 votesDouglas Bradshaw
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4 votes
An error occurred while saving the comment Douglas Bradshaw
commented
This can be a problem for us as well. I would not only like buttons rather than drop down, but also I don't want a default one, but require for one to be selected before posting.
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8 votes
An error occurred while saving the comment Douglas Bradshaw
commented
Switched from Naverisk to Ncentral. Way better. Looking forward to Ncentral integration. Taking my vote back.
An error occurred while saving the comment Douglas Bradshaw
commented
I am switching to Naverisk from Max and this feature was the only thing I will miss about Max
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4 votesDouglas Bradshaw
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3 votesDouglas Bradshaw
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An error occurred while saving the comment Douglas Bradshaw
commented
would be nice if the subject line would at least give us a hint.
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16 votesDouglas Bradshaw
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Douglas Bradshaw
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25 votes
Could you just use the ticket custom field types in conjunction with saved ticket searches to get this?
I understand those aren’t really queues – but they kind of are. You can have multiple users in that list, assign between them, etc etc
Comment with details if you think it’s very different, so we know what is missing. (details)
An error occurred while saving the comment Douglas Bradshaw
commented
This needs to be handled using the issue type field, however that is not filterable.
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19 votesDouglas Bradshaw
supported this idea
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This would be great! would be nice if you can set a reminder on a ticket that is triggered by time or status change. That way the reminder can pop up when someone completes or after a set time.