Tyler Petrucci

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  1. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Tyler Petrucci shared this idea  · 
  2. 236 votes
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    under review  ·  66 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Tyler Petrucci commented  · 

    I'm still crossing my fingers for this one!

    Tyler Petrucci commented  · 

    Is this really dead? I'm a huge fan of RS and will probably stay on the platform regardless, but this was something I was really looking forward to. RS guys- I wouldn't want NAble's CRM/PSA tool to start taking away your clients! wink wink

    Tyler Petrucci supported this idea  · 
    Tyler Petrucci commented  · 

    We've landed a few new great clients and have finally decided to get our RMM to match the quality of our PSA (RepairShopr) and to us that means n-central. With the extra workload we'll really be loving an integration to help automate things. Please take another look at this one, Troy!

  3. 120 votes
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    38 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, we had a beta live with a client for a few weeks and then Worldpay had a business shift and moved us from Element to Check Commerce for the back end and it’s been months to try to get it sorted so we can onboard new accounts again. We think we’re close again. I would expect there could be news about this in a few weeks now.

    Tyler Petrucci commented  · 

    ACH through vantiv/Mercury would be huge!

    Tyler Petrucci supported this idea  · 
  4. 43 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Tyler Petrucci supported this idea  · 
  5. 74 votes
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    started  ·  14 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Tyler Petrucci commented  · 

    This would be greatly appreciated for all the reasons mentioned, as well as those in the comments. DKIM, etc. We do not use Marketer.

    Tyler Petrucci supported this idea  · 
  6. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 16 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Tyler Petrucci supported this idea  · 
    Tyler Petrucci commented  · 

    yes yes yes! Same issue here!

  8. 7 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Tyler Petrucci commented  · 

    +1!

  9. 32 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 176 votes
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    38 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the votes everyone, we have been watching this thread for a while and are only holding off because this seems like it will have to be a really deep/technical integration to provide the right level of value. It will probably take a ton of development time away from big things like QuickBooks/Xero integrations. We just need to wait for the right time.

    Tyler Petrucci commented  · 

    We would rather see the built-in RS wiki get some development, as well as SECURITY. In other words, hook that password vault up! Each customer has their own wiki page, and on the customer page you add a tab at the top next to Contacts, History, etc. for Wiki.

    It would be nice to be able to upload documents straight to the wiki as well. If you could add template based tabes to the wiki, even better.

  11. 20 votes
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    under review  ·  32 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Tyler Petrucci commented  · 

    We have the inbound function working on FreeSWITCH (we're using FusionPBX, which is awesome) and would love to see a seperate url in repairshopr to track outbound calls. I think making the URL request would not be very difficult.

  12. 13 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Tyler Petrucci commented  · 

    We switched from MAXRMM to pulseway and would love to see some integration

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