First, go to your main customer records page. Lawrence Abernathy's record was entered by mistake, and is actually meant to be listed as Lawson Abernathy - so we're going to merge these records together.
Let's merge Lawrence's record into Lawson's record. We'll need to open Lawrence's record to do this. Once there, we'll click on the 'Merge' button.
Next, we'll enter Lawson's name on the far right - this will be the record that Lawrence will merge into.
On the final screen, we'll be taken to Lawson's record, which will show all of Lawrence's tickets and invoices, too - but now they are listed under Lawson.
Please Note: Merging customers is irreversible once completed, so please take care to not accidentally merge customers. :)