General
3766 results found
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Dashboard Timeout
As a new user we setup a flatscreen TV for our dashboard, but we also have user timeouts set to 1 minute. This timeout also interacts with the dashboard and yet what we really need is for this to be available consistently and also with an auto refresh built in so we have to do little direct interaction with it during the day.
As previously mentioned it would be good to allow customisation of what detail we can see on each ticket as some users want contact details and some don't. For us we prefer the old dashboard as it…
1 vote -
3 votes
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Purchase order cost view
We have our cost in the inventory view not visible to our technicians. This is great but when in the purchase order, if they insert the part, it will show the part cost. It would be great to have the option for the part cost in the purchase order to not be visible.
2 votes -
Add search option for the inventory screen to organize the items by the order they were added into inventory.
I need to be able to search for items by the order that they were added into the system so we can keep track of them better.
1 vote -
Fix bug which prevents changing customer on invoice
When attempting to change the customer on an invoice that I have just created, instead of changing the customer it adds a separate box for "Ticket Customer (job)" even though there is no repair ticket on it and additionally it still shows the original customer selection in both boxes.
1 vote -
Integrate Harvest Projects into RepairShopr
Would love to point tickets at harvest project links.
2 votes -
Intake and Completion Signature Box Pop Up
As per a previous discussion, we feel that there are opportunities to miss out signing both jobs in and out of RS.
One way to fix would be to make it a required entry, or better still, force a pop up box requesting you to take the signature. This would happen after clicking a CONFIRM TICKET button, and then just before TAKE PAYMENT at the Invoice stage.
Phil @ PC Clinic Technologies Ltd
1 vote -
Expand Inventory Reports with additional filter system
We need to be able to filter our inventory reports by location, cost, value, order quantity, etc... the inventory section for reports is very slim and the inability to filter the report is frustrating.
Thank you2 votes -
Quebec taxe
adding TVQ and TPS separately for Quebec user. We got two taxe number for each taxe too.
1 vote -
[API] Ticket priority
Can you expose the ticket priority property through the REST API?
3 votes -
Link customer purchases to the customer overview screen
It would be great to see customer purchases that we've made showing on the customer over screen. We could then see at a glance if we've purchased something from a customer without having to go to the customer purchase tab and then search.
Shall I say customer purchase again?
1 vote -
Allow for Cash Rounding
Here in New Zealand our smallest coin value is 10cents. If we have a product for say $10.99 and we apply a cash payment it expects $10.99 cash in, rather than $11.00
Would be great to allow an auto rounding facility for specific payment types ie cash and vouchers etc.
12 votes -
1 vote
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Purchase Order Cloning to a different location
You can currently clone a PO however you cannot change the location of the cloned PO. We have a starting parts inventory for each location and being able to clone my existing purchase order to a new location would save a lot of time by not having to re-type it. Seems like it would be a simple change to implement
3 votes -
Add update log to customer purchases
It would be helpful to be able to see which one of my employees made a customer purchase when looking it similar to the inventory and ticket update log. The Customer Purchase report does not show that information either. Other helpful information to add to the main Customer Purchases page would be the same ID number given in the Customer Purchases report.
1 vote -
Notification Center - Time schedule for alerts
These notifications are very nice to have but something I would like to suggest is to have the ability, by group or tech, to schedule the times of day they will/will not be sent out.
For Example, Techs don't need to get text messages out side business hours for updates on tickets. Of course they can log in an check those if needed but don't need to be disturbed outside of work with these kinds of things.
This could also tie into allowing access to RSr in general outside work hours. For example...each tech could have access during their work…
4 votes -
Add a change customer button to the Estimates screen
I would like the ability to choose a different customer or change a customer's information on the estimate screen, like I am currently able to do from the invoice screen.
1 vote -
Hello, is it possible to add as an improvement, appoint creation for one tech only instead of notifiying everyone of new appointment please?
Hello, is it possible to add as an improvement, appoint creation for one tech only instead of notifiying everyone of new appointment please?
1 vote -
POS Cash and Card Refinements
Whilst taking a payment in POS module, we have noticed something different than if you Take Payment from an Invoice.
If using card you have to manually key in the amount (unlike via Invoice method which automatically puts it in). This opens up opportunity for errors in keying in incorrectly.So, with a card, have it automatically put in the full amount.
Also, with Cash. Have buttons that can be clicked for common note demominations such as 5, 10, 20, 50 etc. Again just to streamline and reduce any error opportunities.
1 vote -
Bundle Items Recurring removal
Would it be possible to automatically remove the items from the invoice when creating the recurring invoice? Instead of getting a message saying that it can't be added. For example, Bundle item A and item B get invoiced. Item B needs to be setup for recurring invoices but we can not make the recurring invoice from that invoice because of Bundle item A. Instead, we have to go to invoices, recurring invoices, and select new. Then fill out the contact information. This is not problematic for 10 a month, but doing a 100-200 a month, this becomes cumbersome quickly.
1 vote
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