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3766 results found

  1. Notification for daily sales

    Is it possible to have notification for daily sales when the register is closed? It takes time to check sales for multiple shops, it would be really cool to receive a text message with daily stats for each shop..

    6 votes
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  2. How Do I Change My Name?

    Hello there,

    My account was created with the name "Will Grimsley" is it possible to change this to "William Grimsley"?

    Kind regards,

    William

    1 vote
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  3. can we suggest you to add SKU numbers also to the inventory search.

    we has many suppler for the same part with different SKU numbers. acceding to our business that many time we have to search by SKU too.. kindly enable it to inventory search. you may can give options in invent setting enable disable for who need and who no need.

    10 votes
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  4. Billing increments

    I am currently billing in 1/4 hour increments. If we work on a clients computer for 16 minutes, we bill for 30. I am considering changing to 6 minute increments. It would be great if RS could track time in increments.

    I imagine this would be hugely helpful to a TON of users.

    Thank you,

    dp

    15 votes
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  5. Set up user defined time zones.

    Allow each user of repairshopr to set a time zone. Single time zone when our users are spread across the country makes user defined time zones crucial.

    8 votes
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  6. Assigning Assets to Multiple Contacts

    In Admin Settings you can allow Multiple Contacts per Customer. Then, you can Assign Assets to those Contacts. What if you have a "Software" Asset, say a 10 License AntiVirus product with one Serial Number and you wanted to assign that specific asset to multiple Contacts... I believe this would be a GREAT FEATURE for every Repair Shopr user, not just our company.

    6 votes
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  7. print serialized labels from cash purchase just like purchase orders

    it would be great if you could print serialized labels from cash purchase just like purchase orders so that when you ring up a device purchased from a customer it would automatically pull the right serial number

    1 vote
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  8. New Client Screen

    Hello

    Could I make a comment about the recent changes to the client screen?

    The "Jump to" feature is quite good as it solves the problem of which column to look at when you are hunting for tickets or assetts or whatever down the page, so that's excellent.

    However, the "Jump to" section is below the custom field section which we use quite a lot and for many customers we have quite a lot of text in those custom fields.

    So for those customers the "Jump to" section is still below the bottom of the screen and therefore not quite…

    4 votes
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  9. Private message a co-worker through ticket

    I have a parts purchaser who is mobile. I would like to be able to message him via ticket to check of part has been ordered. And it would be nice if there's a way to update ticket status to Waiting for Parts when he replied thru text saying it's been ordered.

    4 votes
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  10. Create Bulk Invoicing

    Not sure the best approach but we would like a non time based way to quickly create invoices per customer for all open tickets. Right now you accomplish this through recurring invoices but that approach assumes all data is entered on time but it never is.

    A simple approach would be to add a button next to each customer on the pendingticketcharges screen to invoice all tickets for that customer. Still a bit of manual work but easier than going back to the invoice screen and selecting customer and selecting all tickets.

    2 votes
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  11. Additional information for the date and time a ticket is resolved in the ticket export report

    Hi Guys,

    Can we add a column in the ticket export report for the time and date a ticket is resolved? This is to measure the SLA of each ticket.

    Thank you!

    7 votes
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  12. Allow for generic calendar blocks

    Allow for appointments to not need a specific time setting and just allow for a certain number of appointments per day. So when doing field work you can map out your day more efficiently

    3 votes
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  13. Time zones for multiple locations (Big Chain)

    Our company has locations in two different time zones. Since there is only one time zone configurable in RepairShoppr, the ticket times and such display and print incorrectly for those stores outside of our "home" time zone.

    Please consider adding time zone configuration for each individual location, similar to the individual tax rate configuations.

    1 vote
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  14. Allow other forms of payment with the square integration besides credit card only

    Currently when you send an invoice to Square from Repairshopr, you can only use the Square Payment option within square. It forces you to take a credit card. Is there a way we can complete checkout from within square using any payment method such as cash or check and have square mark the invoice paid within RepairShopr?

    9 votes
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  15. iOS app security

    The iOS app is great, and the updates to viewing tickets is also very nice. But it is a huge security hole giving all our staff full access to our client list outside the office to view, copy, steal, etc. It would be nice to see this a feature that could be turned off or no by person, not but group but for each person.

    For example, some techs need that app, our in-house techs never need that app.

    It would also be very nice if this app could be blocked by time of date even for those that do…

    14 votes
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  16. Create Customer and Invoice

    When creating a customer for the first time, it gives two options at the bottom - "Create Customer", and "Create Customer and Ticket". It would be really nice to be able to "Create Customer and Invoice" since we're starting to sell a lot more computers and devices to new clients, and streamlining this at point of sale would be nice.

    3 votes
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  17. IOS Ticket Improvement

    I like to be able to convert the Ticker timer entry into the invoice.

    I can see how long I have been on site with the customer. It would be good to tap on a button to work about the amount to charge the customer and add it to the invoice.

    1 vote
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  18. Add ticket number to Marketr follow up email

    It would be great if when a follow up email is sent after a ticket is closed, the number of the ticket that was closed could be referenced somewhere in the email. The only thing I can think to do for now is send a follow up through the ticket itself with a link to a survey.

    1 vote
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  19. POS Screen Status: Open (close) link is too small sometimes we click Adjustments by mistake

    The links at the bottom right of the screen need to be bigger. The Status: (Open) link is too small. It needs to be bigger so you don't accidentally click on the Adjustments link below it. Many times we have to make the screen bigger to make sure we don't click on the incorrect link.

    1 vote
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  20. Create ticket for several contacts in a company

    Say a company has several machines that need to have some software installed. The contacts within a company have different schedules, so coordination needs to be handled separately for each. From the ticket creation screen, it would be good to be able to tick off the contacts that need the software, then a separate identical ticket would be created for each.

    1 vote
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