Add the Teamviewer/TakeControl shortcut to the GFI Alerts screen
Can you please add a Teamviewer/Takecontrol button to the GFI Alerts screen? -- Similar to the GFI/Take Control button on each of the assets.
This will allow us to investigate the problem immediately and then decide whether to raise a ticket or not.
Ryan (CTO, Pinellas Computers) commented
Great idea @Mikel.
We're not even an MSP and this still sounds like a convenient idea. Good call!