give the option for tax-exclusive pricing as default
As a purely business-to-business service company in the UK, we only ever refer to ex-VAT prices. Having to remember to put inclusive pricing on Estimates and in Inventory is making life really difficult. Could we get an option to choose how we enter our pricing?
David R commented
Having to enter prices tax inclusive doesn't calculate correctly with supplier invoices that are tax exclusive. An item can end up one cent out. When multiplied by a number of units leads to differences between RS and supplier invoice. Only 2 decimal places affects rounding where the final figure is either too high or too low.
I've been trialing RS for a while but this is a problem for me and stopping me from going live.
James Vincent commented
this should have been sorted years ago. its so important oto the way most UK based businesses work and probably around the world - every other PSA, ticket /billing software does this
Wow - what a bummer! I too deal with consumers and businesses, and have for 18+ years had all my pricing on purchase orders and invoices as ex sales tax, then just add it on at the end. Plus as others below have mentioned EVERY SUPPLIER I have every dealt with lists ex tax prices.
I have also found that the Purchase orders in RS don't list sales tax on screen or in the PDF - GASP!! The problem is exacerbated when some items I order have sales tax and some don't, so having the tax on the PO at least lets us be sure we are accounting correctly as we go, rather than a mess at month end that needs unravelling.
Emily Hobbs commented
This would be very advantageous to us, as we price all of our parts as ex Tax.
We have only just set up RepairShopr and will now have to edit all of our 4000+ items to be inclusive and re-import them.
Sam Evans commented
Really need this. NZ here too.. Without this it's pretty much a deal breaker. Good work on getting Xero in but without sorting out the exclusive gst/tax it still is a major problem. Much bigger problem than people who don't work in exclusive GST pricing all day every day would think
Steve Bonnici commented
We deal with both consumers and business clients and always deal ex vat on our systems. It would be very useful to have the choice of choosing whether to list an item as ex vat or inc vat. Having put most of my stock in I now find I have to go and change it all. So I would vote for this.
We deal exclusively with small businesses in NZ and need to operate in a GST exclusive system as our suppliers/vendors also quote everything GST exclusive as well. this is a real issue. This can't be a major thing to change, please look at this urgently, I know if isn't being voted highly but I think this is a real issue that would be a quick fix.
Julien Coles commented
I have just subscribed to RS and not being able to price everything Tax exclusive is a major roadblock. is this feature in the pipeline?
This is a major for anyone look at this software who is not running a retail store. In NZ we sell and price all our products and services in the trade as GST exclusive. It gets very confusing and frustrating seeing pricing including GST and having to do manual calculations for every product and service and also reports to get the correct price. Please get this sorted. I imagine alot of people would steer clear of your product because of this.
Really really need this too. It is holding me back from buying Repairshopr as it is just far too confusing for all my oricing having it displayed this way.
Adrian Boyd commented
I also would like the choice to add prices ex VAT. 90% of my customers are small businesses. I am going to have to add the VAT using a calculator and then input it into Repairshopr.
I totally agree and have responded similarly to other threads on the same subject. I am eager to switch from my aging, ideosyncratic bespoke system and Repairshopr looks fantastic. Although RS doesn't have all the features of my current system it does comes pretty close - and it also does some other useful things in addition to this!
I am now subscribing to RS and loading data to run scenarios with a view to switching live as soon as practical. It may be necessary to devise work-arounds in certain areas. For instance we currently require multiple name/address fields (COLLECTfrom, BILL to, OWNER, DELIVERY to, etc, etc) since Customer's equipment is ofter returned to us from a shop to be billed to the manufacturer but returned to the distributor. It's could be disastorous if I can't figure out a workflow to safeguard against equipment being inadvertently despatched by, say, a new member of staff to the wrong place when I'm not looking.
This system of voting on ideas seems logical but it doesn't always truly represent necessity, importance or value of a proposal. Being UK based business-to-business I sense that I am a small portion of the demographic, however, inc-VAT pricing is a real deal-breaker which is tending to hinder my adoption of RS - as perhaps for many other similar companies that might also otherwise benefit form adopting RepairShopr. You can't preach to the un-converted!
I need to be able to import/export inventory prices ex-VAT. Similarly with adding costs to a ticket - these costs seem to be only inc-VAT. We deal exclusively in ex-VAT prices.