Allow use of a printer connected to the PC / Network that RepairShopR accesses.
We use a PC as our main RepairShopR station. As most of our work is carry in to the store, this works well for us.
We have experienced problems with Cloud Print...Not printing and delayed printing. We print the Ticket and Intake form while the customer i here and give them a copy as their claim check. We therefore need to print immediately on finishing taking in the job.
Also, This morning the printer spewed out 2 copies of all the new Tickets and Intake forms from yesterday.
I understand that we can create a PDF of the form and then print it. But that is extra steps.
It would be very advantageous to be able to print directly to a printer either attached to the work station or on the internal network.
We’re unfortunately going to have to decline this as we’re not currently aware of technology that supports this for browser-based software. One option is to install the Cloud Print service: https://tools.google.com/dlpage/cloudprintservice. We’re also working with Star on integrating their WebPrint printers which would allow this functionality. We’ll provide updates as this becomes available.
Cloud print is becoming a problem, one customer it prints instantly then the next it takes 5 minutes to spit out a receipt.
Michael Miller commented
For anyone who might care: we run on Macs, and I initially set up cloud print. Now that pretty much everything is available as a PDF, however, we actually find it easier to just hover over the PDF in the browser to open it in Preview and print from there. Takes a nanosecond, and works great.
Steve B commented
Hey guys, something that seems to cause issues/fix the problem for me. The only times Ive had issues is when waking the computer from sleep. Ive found that disabling sleep on the PC it is used on works, and instead just turn off the monitor.
Sucks that you have to leave it running all the time, but we havent had any issues with cloud print since this happening. Just thought that may help.
I would like this option also. The delay with cloud print can be aggravating at times.
We again had problems with Cloud Print that would have been a snap with a directly/LAN connected printer. Really would like this option!