New Tickets page layout
Please change that old way to list ticket with those fixed columns.
It uses about 1000px x 60px for each ticket and we can not even read the whole customer name or ticket title!
Please try to show all these informations on the whole row's width with different text weight, colors or labels on one thin row as would do 2DO list https://lh6.ggpht.com/FVIbFrbdAh6CUNIWaSqbzgPexmKhmNpEy97jQK9ZDCj8dCKT4pl6JJ9W8-umpnvjmrJ0=h310
Or even better, you could show "all-on-one-screen" with a couple of different panes one next to the other. like Remember the milk or Producteev would do. https://s4.rtmcdn.net/img/services/ipad/ss_task.jpg
Appreciate the feedback on this. We probably won’t change this layout in this way, but we are looking at ways to optimize the column widths further. Thanks!