I suggest you ...

Ticket Detail Screen

On the Ticket Detail screen, at the top labeled "Ticket Detail". This information comes from the New Ticket Subject. You might consider having the customers last name and then the subject. Often times, techs will work on several computers at the same time thus there are multiple tickets open on Shopr. Having the the customers name followed by the subject will make it easier to distinguish each ticket.

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Hector Castanon shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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