Items entered on the Add/View Charges on the ticket is entered into the inventory.
When I have an open ticket and put in a part, I think it would be nice that any item entered would show up in the inventory list.
Because there are many fields required for creating an inventory item (maintain stock, accounting links, etc.) for now we’ll probably continue to have these items added from the inventory first.
This would be a nice checkbox option.
Henry H commented
It would be great if this were an option, but it shouldn't be mandatory as we have a lot of one-off items that we don't want in our inventory. An "Add part to inventory" checkbox next to the "Create Line Item" button might be a good way to implement this.