I suggest you ...

Colour coded ticket status

On the main Tickets list it would be nice to have the ability to colour code the status of each ticket. This way it would be easy to see, at a glance, what tickets were New, In Progress, Waiting on Customer etc.

I.E. if all new tickets were Shown in RED easier to quickly see which jobs hadn't been started.

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Russell shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

3 comments

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  • jordan commented  ·   ·  Flag as inappropriate

    Agreed. This is what Lightspeed retail does with "work orders" and it is very useful.

  • Steve Hames commented  ·   ·  Flag as inappropriate

    It would be nice to have the ability to choose your own colours depending on ticket status on the Ticket list. Similar to how the Ticket Dashboard works.

    I much prefer to use the Ticket List as I'm not a fan of the ticket dashboard.

  • Tim Nyberg commented  ·   ·  Flag as inappropriate

    This would be a nice idea but I'd really prefer to see this based on Priority vs. status.

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