Colour coded ticket status
On the main Tickets list it would be nice to have the ability to colour code the status of each ticket. This way it would be easy to see, at a glance, what tickets were New, In Progress, Waiting on Customer etc.
I.E. if all new tickets were Shown in RED easier to quickly see which jobs hadn't been started.
Agreed. This is what Lightspeed retail does with "work orders" and it is very useful.
Steve Hames commented
It would be nice to have the ability to choose your own colours depending on ticket status on the Ticket list. Similar to how the Ticket Dashboard works.
I much prefer to use the Ticket List as I'm not a fan of the ticket dashboard.
Tim Nyberg commented
This would be a nice idea but I'd really prefer to see this based on Priority vs. status.