send appointment or field job reminders
It would be a great feature to have a email reminder sent to customers and the techs the day before their appointment that way they remember and can quickly reference their appointment etc. Sometimes we schedule a week or 2 out and it would be nice for the system to automatically provide a reminder after the confirmation email has been sent when the appointment/field job was created.
This was released over the summer and can be sent on a schedule of your choosing!
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Kim commented
Looking for a way to automate the appointment reminders to clients from Repairshopr.
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ustechguyphones commented
Any movement on this, extremely important in my shop
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Nerds 2 You commented
This is an MUST HAVE function that should have been included years ago. I constantly have clients ask me to send them a reminder email the day before of day of an appointment which is really hard to keep track of manually.
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kipscleans commented
YES!!!! Being able to automatically send appointment/field services reminders to customers via email and/or text message the day before would absolutely be helpful!
Please implement this soon!
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Mike Bautsch commented
I see this feature was submitted in 2014. Please make this happen soon. I've had 3 forgot appointments by clients in the past week. They really need reminders.
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Michael Shea commented
Yes please. This is great for what we call scheduled servicing, where we schedule clients in 6 month intervals. It would be great to remind the client via email say a week before the appointed service, to get them to remind them of the scheduled service
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wwilliams commented
yes please
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We just added notification to the Notification Center for letting techs know before appointments. We'll continue to evaluate this in terms of having something customer facing.
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J.P. commented
Did this ever pan out? It's a great idea.
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Alex Benitez commented
This is a really good idea