I suggest you ...

send appointment or field job reminders

It would be a great feature to have a email reminder sent to customers and the techs the day before their appointment that way they remember and can quickly reference their appointment etc. Sometimes we schedule a week or 2 out and it would be nice for the system to automatically provide a reminder after the confirmation email has been sent when the appointment/field job was created.

49 votes
Sign in
Sign in with: facebook google
Signed in as (Sign out)
You have left! (?) (thinking…)
Nancy Sabino shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


Sign in
Sign in with: facebook google
Signed in as (Sign out)
  • Kim commented  ·   ·  Flag as inappropriate

    Looking for a way to automate the appointment reminders to clients from Repairshopr.

  • Nerds 2 You commented  ·   ·  Flag as inappropriate

    This is an MUST HAVE function that should have been included years ago. I constantly have clients ask me to send them a reminder email the day before of day of an appointment which is really hard to keep track of manually.

  • kipscleans commented  ·   ·  Flag as inappropriate

    YES!!!! Being able to automatically send appointment/field services reminders to customers via email and/or text message the day before would absolutely be helpful!

    Please implement this soon!

  • Mike Bautsch commented  ·   ·  Flag as inappropriate

    I see this feature was submitted in 2014. Please make this happen soon. I've had 3 forgot appointments by clients in the past week. They really need reminders.

  • Michael Shea commented  ·   ·  Flag as inappropriate

    Yes please. This is great for what we call scheduled servicing, where we schedule clients in 6 month intervals. It would be great to remind the client via email say a week before the appointed service, to get them to remind them of the scheduled service

Feedback and Knowledge Base