I suggest you ...

send appointment or field job reminders

It would be a great feature to have a email reminder sent to customers and the techs the day before their appointment that way they remember and can quickly reference their appointment etc. Sometimes we schedule a week or 2 out and it would be nice for the system to automatically provide a reminder after the confirmation email has been sent when the appointment/field job was created.

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    Nancy Sabino shared this idea  ·   ·  Admin →

    9 comments

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      • ustechguyphones commented  · 

        Any movement on this, extremely important in my shop

      • Nerds 2 You commented  · 

        This is an MUST HAVE function that should have been included years ago. I constantly have clients ask me to send them a reminder email the day before of day of an appointment which is really hard to keep track of manually.

      • kipscleans commented  · 

        YES!!!! Being able to automatically send appointment/field services reminders to customers via email and/or text message the day before would absolutely be helpful!

        Please implement this soon!

      • Mike Bautsch commented  · 

        I see this feature was submitted in 2014. Please make this happen soon. I've had 3 forgot appointments by clients in the past week. They really need reminders.

      • Michael Shea commented  · 

        Yes please. This is great for what we call scheduled servicing, where we schedule clients in 6 month intervals. It would be great to remind the client via email say a week before the appointed service, to get them to remind them of the scheduled service

      • J.P. commented  · 

        Did this ever pan out? It's a great idea.

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