I suggest you ...

Quick Email to existing customers

Once in a while we just want to send a quick email message to a customer, but still have it appear through their portal (to be able to track it with their account).

For instance, someone wrote "please update our billing email address to xxxxxx@yyyy.com" on a piece of paper along with their mailed in payment this month. It would be cool to make a quick email in their account that says "Hey. We just updated your email as requested. Thanks!" Without creating a ticket, and still have everyone know that it was taken care of.

Not to replace emails entirely, but to just have a basic quick communication available. Maybe?

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Ryan (CTO, Pinellas Computers) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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