I suggest you ...

Special order parts.

Currently it appears the only way to put in a part order is to have it tied with a ticket. There are parts and products that are ordered only once, and that either don't require installation, or the the customer chooses to install themselves. This means no need for a ticket. It would be nice to associate a part order to customer, but not require a ticket.

21 votes
Vote
Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)
You have left! (?) (thinking…)
Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

2 comments

Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)
Submitting...
  • Dan Joyce commented  ·   ·  Flag as inappropriate

    I agree, and am starting a related suggestion to be able to add inventory items as parts orders.

  • Jamie A commented  ·   ·  Flag as inappropriate

    Or move from a ticket to inventory. We have order parts for a customer, and then they decide against it. It would be nice to add that part to RS inventory for future sale.

Feedback and Knowledge Base