Ticket title on the dashboard description
It would be very helpful to have the ticket title apart of the dashboard short description. (Email isn't helpful at a glance if space needs to be made)
We’ll be looking at the dashboard for further improvement.
Joe Pardo commented
This would be helpful as we have more than one truck per customer.
Neil Phillips commented
I also would like to see the ticket title/subject on the dashboard. For my mechanics the ticket number really isn't helpful. Being able to see the ticket issue and/or subject would be valuable data for the mechanics to see at a glance to determine the days workload.