Incorporate custom disclaimers
Allow us to make custom disclaimers and documentation proof with a button on the new ticket that will automatically incorporate the customers information along with our custom disclaimer, and details of the condition, etc of the equipment they are dropping off. Allow this document to be printed from the ticket and signed off by the customer to ease any erroneous complaints.
Thanks for the submission!
You can currently create custom ticket and invoice templates that could have a disclaimer in them, and have customers sign those – and an electronic intake form that is 100% customizable is in beta and will be enabled for all shortly!
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Jon Payne, Sr., CML commented
Change the intake disclaimer based on the "issue type".