Please Allow Tickets Numbers in the Search Box
We providing customer with the tickets numbers, so this will be helpful if we can search tickets numbers in the search box in system. I very insist this. (the sms system welcome them with tickets numbers, customer always reply us with their tickets number, so very needed)
This is deployed, just put a ticket number in the ticket search to try it.
This does not seem to work for me? I am using the top most search box?
cant believe it wont.....