Combo Boxes in custom fields
Would love to have combo boxes (dropdowns with the ability to manually type an item not in the list) as an input option in custom fields for Assets and Ticket Worksheets.
This saves having to prepopulate certain dropdowns with long lists of uncommon/mostly-obsolete options while still able to enter them in rare instances when needed.
OR (reversed scenario)
Ability to enter text which is going to be different on most tickets, but also be able to hit the dropdown and choose one of a few different pre-selected options instead.
James Moore commented
ABSOLUTELY LOVE this idea. We have tons of situations where we'd prefer a combo box, and right now we just need to leave them as text entry fields.
Combo box availability for worksheets and custom fields would be incredible.