I suggest you ...

Reorder the Search All Things results to show - newest tickets first

SOAT is a useful feature, but it only shows five tickets or so and it shows the oldest ones first instead of the newest. Reorder the results to show the newer tickets first and it will greatly enhance the value of the feature.

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    Steve Putnam shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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