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Update Ticket with Comment When Invoice on Ticket Paid

Hello,

Can we please update tickets when an Invoice is paid, much like we do when Estimates are Accepted? Verbiage I would prefer is something like:

"<User Name or say Customer> paid Invoice #<Invoice Number> on <Date> for $<Dollar Amount with proper rounding for $0.00 format> using <Payment Method> with Reference #<Reference# from CC system like Stripe or Check Number input>.

Would be great if this comment came in with a new Subject type such as Payment or system update and we were allowed to run automations on this. Currently no automations can trigger off the payment being accepted, and this means we need to manually log all this sort of stuff when the payment happens.

Thanks,

James

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    James Moore shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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