Add a Project Module
Hello, I've been using RS for a few years now and noticed something that seems to be missing from RS... A Project module!
Right now we have been using the tickets module for keeping track of some other large projects that we do like Websites, Network wiring jobs, Business equipment overhauls, etc etc. Although the ticket module does work for these "projects" it would be nice to have a module dedicated that would allow us to put tickets together under a Project. For example:
when we do a Business equipment overhaul we have to create multiple tickets to track different jobs associated with the same Project. Some of these tickets stay open for months since we have to wait for approvals or have to wait for a long time for items to be custom built and then shipped out to us. If we had a project module then we could easily keep track of these items all in one spot and help organize things better. Not to mention that these projects shouldn't count against our time to close ticket stats.
besides the grouping function also a task list where each task can optionally be bound to a time entry
this feature with a 24h time entry would make repairshopr mor appetizing
Jamie A commented