Additional Drop Down List (More Options)
The best invention is to let zero knowledge technician adapt to new system smoothly. I suggest make all the repeated words listed. So no need to type into the form again and again which make new technician feel horrible experience with this process.
Example: If your shop repair Samsung, Dell, Sony, Toshiba, etc, let it in the drop down list to be select. If this is 15", 13", 11" size, let the new technician select it. More systematic, we can track, at the same time get organise workshop properly and tidy.
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