Add a customer profile setting for default labor rates.
Could a setting for default labor rates be added to the customer profile settings? The best example is the setting for the default tax rate which is selectable in each customer account. If a setting that mimics the tax rate could be applied for labor rates it would eliminate the need to create a new contract for a customer just to define their default labor rate.
As an example we have two different rates for residential and business clients, creating a contract for each is needlessly complex.
Michael Miller commented
Not surprisingly, I agree. This goes hand in hand with the fact that if you, say, change your business rate you'd have to go and edit each contract as opposed to the default rate set for the client automatically updating with your new desired business price.