Ability to update the location of a computer or iPhone(device) in ticket comments
In ticket updates it would be nice to have multiple check boxes below the ticket body to mark the location of the device (such as BENCH A or SHELF 3) which could either be mandatory or not depending on the store/admins Preference. For example, if the tech working on the ticket, updates the ticket he is forced to also update which bench or shelf the device is on so that all the techs working on it or not working on it can easily locate the device more efficiently.
Here is a picture of how it could look implemented in RepairShopr:
This feature would help tremendously with more efficient and accurate workflow as well as customer service.
Please comment with any similar ideas or improvements for this and please vote for it if you like the idea. Thanks, and have an awesome day!
Good idea. Could you create a "Custom Field" for this, as a checkbox or maybe dropdown menu with selections such as: Bench 1, Bench 2, Drawer 3, etc.?
This would be amazing, I have been sitting here trying to work out a clear way to identify what bench it is on and what collection point. We've been doing it as a note on the worksheet but it's not clear and makes it difficult.