I suggest you ...

Make Customer Name more Prominent in Beta UI

There is a lot that I like about the beta UI, but I do not like how far down I have to scroll to see my customers name.

In the beta UI there is a huge gap on the top right of the website that would be perfect to display the customer name in large text.

Bonus!! There is even a thin line there where you could display the customers signature right above the line. I would put the customer name in text, then just to the right of that have the customer signature right on the line. Would look really great!!

Shasta Computer Repair

43 votes
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  • Traci McMahan commented  ·   ·  Flag as inappropriate

    Yes. It takes additional time to scroll. Also, the new "documentation" button takes up a ton of valuable screen real estate.

  • CJ commented  ·   ·  Flag as inappropriate

    Agreed. I don't like that you have to scroll down to see the customer name on a ticket. Customer name needs to be at the top, along with the ticket description. It's a pain when flipping through multiple tabs with open tickets.

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