I suggest you ...

Ticket Automations - use canned text

This is such a great feature. So many things that can be done to make things work better with automation.

Something that would be handy, would be if when making a ticket automation to add a public comment, you could choose already existing canned text there.

0 votes
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Tim Nyberg shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    0 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      Submitting...

      Feedback and Knowledge Base