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Disable customer replies on invoices

Is it possible to disable customers replying to invoice emails? For instance, I invoice a customer and then they reply to it, instead of it showing as an unread reply on the invoice screen, it creates a new lead?

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    Steve HamesSteve Hames shared this idea  ·   ·  Admin →

    2 comments

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      • StevenSteven commented  · 

        A new lead after 6 months but an unread reply for anything before that

      • Brian TwitchellBrian Twitchell commented  · 

        I would love to have a flash we could individually set so that replies to either an invoice a ticket after x days would create a new lead. It's not just invoices my customers reply to after 6 months, but old tickets as well.

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